ADAIRE
Returns & Refunds
Thirty days to request a return, with clear next steps.
Return window and condition
You may request a return within 30 days of receiving your order. For change-of-mind returns, scarves must be unused, in their original condition, and in their original packaging.
How to request a return
Email support@adaire.us with your order number and reason for returning. Please obtain authorization before sending a return. After authorization, return the item to 416 S Ridgeland Ave, Oak Park, IL 60302, United States, using the instructions provided by customer support.
Incorrect, damaged, or defective items
Contact us with your order number and details of the problem. If an item is incorrect, damaged, or defective due to our error, we cover the return shipping cost and arrange the appropriate return and refund assistance. The ordinary unused and original-packaging requirements do not prevent a claim for an item that arrived damaged, defective, or incorrect.
Return shipping and fees
We pay return shipping for company errors, damaged items, and defective items. For change-of-mind returns, you are responsible for return shipping. There is no restocking fee.
Refund timing
After we receive and inspect the returned item and approve the refund, the funds will be automatically returned to the original payment account within 10 calendar days.
Questions
For return authorization or refund questions, contact support@adaire.us or +1 708-524-3040.
Need help? support@adaire.us